Custom software
Web, mobile and desktop applications designed around how your team really works. Secure, responsive and built to scale on Azure, AWS or Google Cloud.
Software • AI • Integrations • Hardware
Your local technology partner for software and AI that actually works.
PrimeCare designs, builds and supports custom software, intelligent automation and connected hardware for organizations of every size and industry. Based in London, Ontario, serving clients since 2019.
- HIPAA & PIPEDA compliant
- SOC 2 aligned
- On-site support in Southwest Ontario
Trusted by clinics, fleets, merchants and growing businesses
What we do
One partner for software, integrations and AI
From the first idea to the device on your counter, we build it, connect it and keep it running.
AI & automation
Practical AI and agentic automation that removes manual, repetitive work: triage, scheduling, data entry, reconciliation and customer messaging.
Systems integration
APIs and connectors between the platforms you already use: EMRs, POS, dispatch, property management and accounting, so data flows without re-keying.
Hardware & devices
Medical peripherals, payment terminals and POS hardware, selected, integrated, configured and supported end to end.
Security & compliance
Systems designed for HIPAA and PIPEDA from day one, with encryption, audit trails and role-based access built in rather than bolted on.
IT support & staffing
Responsive local support and skilled IT professionals who can work on-site with your team, so projects ship and systems stay up.
Healthcare
Clinical software and connected devices, built for compliance
Our deepest expertise is in healthcare. We build the platforms clinics run on and connect the devices that feed them, all under HIPAA and PIPEDA requirements.
- RPM remote patient monitoring with real-time readings and alerts
- eMR electronic medical records
- eMAR electronic medication administration records
- Booking online appointments, check-in and intake portals
- Clinic management staff dashboards, billing and reporting
- Telemedicine end-to-end encrypted WebRTC video visits
Peripheral & medical device integration
Readings flow straight into the patient chart, with no manual entry.
Digital stethoscope
Blood pressure
ECG
Weight scale
Respiratory / spirometry
Blood glucose
Pulse oximeter
Medical cameras
HIPAAPIPEDASOC 2
Payments & POS we integrate
- Ingenico Move/Desk 5000Debit & credit terminals
- CloverPOS integration
- SquarePOS integration
- Custom-built POSTailored to your workflow
- Online payment gatewayse.g. Converge, Stripe and PayPal
- MaktaPickup & delivery app
Fintech & commerce
Take payments anywhere: in person, online and on the go
We connect terminals, POS systems and online checkout into one reliable flow, then add the reporting and reconciliation that makes the money easy to track.
- Online and card-present payment integrations
- Debit machine integration with your POS or app
- Online ordering for restaurants, cafes and retail
- Custom POS builds when off-the-shelf won't fit
Makta: pickup & delivery for restaurants and cafes
Our flagship ordering app gives local food businesses their own channel for pickup and delivery, without handing a large cut to marketplaces.
Visit Makta →Taxi & mobility
Dispatch, reconciliation and reporting for taxi fleets
We run the technology behind local fleets, including London Taxi and Your Taxi Link.
iCabbi integration
Connect your dispatch platform to payments, accounting and driver tools so trip data moves automatically.
Taxi reconciliation
Match trips, payments and driver settlements automatically and cut hours of month-end spreadsheet work.
Reporting & dispatch management
Dashboards for owners and dispatchers covering revenue, utilization, driver performance and service levels.
AI & property management
Agentic AI that takes work off your team's plate
We build AI agents that handle repetitive operational work end to end. That includes our agentic AI development for Vendoroo, and integrations across the major property management platforms.
- AI assistants and agents tailored to your workflows
- Maintenance triage, scheduling and vendor coordination
- Document, intake and data-entry automation
- Integrations with your existing PMS and back-office tools
Property management platforms we integrate with
BuildiumPropertywareRentvineAppFolioYardi BreezeDoorLoopRentManager
Not on the list? We build new integrations on request.
Why PrimeCare
A partner you can call, and who calls back
Local
Based in London, Ontario. We meet in person and provide on-site support.
Specialists
Deep domain knowledge in healthcare, payments and dispatch, not generic one-size-fits-all.
Compliant
HIPAA and PIPEDA requirements are part of the design, with SOC 2 aligned practices.
Proven
Products launched across Canada and the U.S with real clients in daily use.
Our clients
Businesses that run on PrimeCare
Click a logo to visit their website.
Healthcare & telemedicine
Taxi & mobility
Technology, retail & hospitality
How we work
Simple, transparent, no surprises
- 1
Discover
A free call to understand your goals, systems and constraints.
- 2
Design
A clear scope, timeline and fixed approach before any work begins.
- 3
Build & integrate
Iterative delivery with regular demos, tested against real workflows.
- 4
Launch & support
Smooth go-live, training and ongoing local support.
Get in touch
Let's talk about what you want to build
Tell us about your project. Conversation is always free and there's no obligation.
- Address140 Oxford St E, London, ON N6A 5R9
- Phone+1 (226) 503-5515
- Emailinfo@prime-care.ca